I returned the S5 phone refused on 11/24/15.M.Furman signed for it on 12/5/15....well within 14 days return policy.But when i called on 12/9/15 they said i could not get a refund for my $362.00 that return policy says i have to use my money for and in-store credit.THATS BULL....Good thing i make copies and had a tracking number and he signed received.....so now i have his policy and my proof to dispute with my credit card co.If you wanna a phone WARNING!!CROOKS!!!!!%#@$&^%<>???:$$$$CROOKS>>>>>RUN FOREST RUN>>>>>>>...Do not use this merchant dishonest.
Reason of review: return policy/poor customer service.
Monetary Loss: $362.
Preferred solution: Full refund.
I didn't like: Service.