Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality
1 comment

I returned the S5 phone refused on 11/24/15.M.Furman signed for it on 12/5/15....well within 14 days return policy.But when i called on 12/9/15 they said i could not get a refund for my $362.00 that return policy says i have to use my money for and in-store credit.THATS BULL....Good thing i make copies and had a tracking number and he signed now i have his policy and my proof to dispute with my credit card co.If you wanna a phone WARNING!!CROOKS!!!!!%#@$&^%<>???:$$$$CROOKS>>>>>RUN FOREST RUN>>>>>>>...Do not use this merchant dishonest.

Reason of review: return policy/poor customer service.

Monetary Loss: $362.

Preferred solution: Full refund.

I didn't like: Service.

Company wrote 0 private or public responses to the review from Dec 09, 2015.
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They are the worst and I found out their shop is not in Brooklyn New York it is somewhere else and if you write a bad review like I did they will call claming to sue you for a bad review if you get one call like that call the police to track the number they are a huge scam.

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